Help & support
How can we help?
Check the guides below first. Most answers are there. If something is broken or wrong, submit a report and include the app you used and the email on your account so we can find it.
Paid plans
Human-reviewed ticketed support
- ✓ Every report gets a ticket reference
- ✓ A person reviews it and replies by email
- ✓ Follow-up on the same ticket until it's resolved
For Premium and All Access subscribers. We confirm your plan against your account email.
Free plans
Reports are logged, not answered
- ✓ Every report is read and used to find and fix problems
- ✓ Self-help guides and documentation
- ✗ No individual reply or ticket follow-up
Want a reply? Upgrade and mention your report reference.
Self-help
- DocumentationHow each app and connector works.
- Connect your AIMCP and API setup for Claude, ChatGPT, Muse and Instinct.
- Plans and billingWhat Free, Premium and All Access include.
- Delete my dataHow to remove your account and data.
- Trust CenterSecurity, privacy and how we handle data.
- Report a security issueResponsible disclosure for researchers.
Submit a report
Tell us which app you used and the email on your account so we can match the report to it. Add a phone number or account ID if the app uses one.
You'll get a reference like AS-7K2Q9F. Paid users get a reply from a person; free reports are logged for the team.
Never include passwords, API keys, tokens or payment card numbers.